Privacy Policy

Privacy Policy for Fude Forever

Last Updated: 25 October 2024

Welcome to Fude Forever! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, store, use, and share information collected about you through our website, www.fudeforever.com, in compliance with the General Data Protection Regulation (GDPR). By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

2. Data We Collect We collect the following types of personal data:

  • Identity Data: First and last names
  • Contact Data: Email address, postal address, and phone number
  • Transaction Data: Details of services you have ordered from us
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, device details, operating system, and platform
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communication Data: Preferences in receiving marketing communications from us

3. How We Collect Your Data We collect data in the following ways:

  • Direct Interactions: When you fill out forms, order our catering services, or communicate with us via email
  • Automated Technologies: As you interact with our website, we collect Technical Data through cookies, server logs, and other similar technologies
  • Third Parties and Public Sources: Technical and Usage Data may be obtained from analytics providers such as Google Analytics

4. How We Use Your Data We use your personal data for the following purposes:

  • To Provide Services: Processing your orders, managing payments, and delivering catering services
  • To Improve Our Services: Analyzing Usage Data to enhance our offerings and website functionality
  • Marketing: Sending promotional content or updates about our services, with your consent
  • Customer Support: Providing customer support and responding to inquiries
  • Legal Compliance: Complying with legal obligations and exercising our rights

5. Legal Basis for Processing Your Data Under the GDPR, our legal basis for processing your data includes:

  • Contractual Necessity: To provide you with our services or respond to your requests
  • Legitimate Interests: To improve our website, services, and direct marketing
  • Consent: Where you have consented to receive marketing communications
  • Legal Obligations: Compliance with regulatory and legal requirements

6. How We Store and Secure Your Data Your data is securely stored in compliance with industry standards. We implement various security measures, including:

  • Data Encryption: Encrypting sensitive information both in transit and at rest
  • Access Control: Limiting data access to authorized personnel only
  • Regular Audits and Testing: Conducting regular security assessments to prevent unauthorized access

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

7. Sharing Your Data We may share your personal data with:

  • Service Providers: Third-party providers who assist with payment processing, email delivery, and other necessary services
  • Legal Authorities: If required by law or to protect our rights and interests
  • Business Transfers: In the event of a business merger or sale, your data may be transferred to the new entity, in which case you would be notified

We do not sell, rent, or trade your personal information.

8. Your Rights Under GDPR Under the GDPR, you have rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data when it is no longer necessary
  • Right to Restrict Processing: Request limitation on the processing of your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to the processing of your data in specific circumstances
  • Right to Withdraw Consent: Withdraw consent where we are relying on it to process your data

To exercise any of these rights, please contact us at fudeforever@gmail.com. We aim to respond to all legitimate requests within one month.

9. Cookies and Tracking Technologies Our website uses cookies to collect Technical and Usage Data, allowing us to improve user experience and analyze site performance. By using our website, you consent to our use of cookies.

10. Marketing Communications We may send you promotional communications if you have consented. You may opt out at any time by following the unsubscribe instructions in any marketing email or contacting us at fudeforever@gmail.com.

11. Changes to This Privacy Policy We may update this Privacy Policy periodically. The latest version will always be available on our website, with the date of the last revision indicated at the top.

12. Contact Us If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

Thank you for trusting Fude Forever with your personal data.

This policy is designed to ensure transparency, user control, and compliance with GDPR, covering data handling and protection comprehensively.

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